Frequently Asked Questions

Everybody has at least one question before they buy online, so here are some questions that we are frequently asked. If you don’t see your question here, then get in touch! We’d be happy to help!

What are your products made from?

All of our products are made from excellent quality recycled wood. We buy the good stuff that’s left from a joinery company. We make good use of what they can’t!

What are the dimensions of your square tissue box?

Our square tissue boxes are 13cm x 13cm x 13cm.

Do your tissue boxes fit over most brands of tissues?

Yes, our tissue boxes fit over most tissue brands.

How do your tissue boxes work?

There are no unnecessary hinges or case fixings, they simply slide over the top.

What if I am unhappy with my purchase or I don’t like it?

If the product you’ve purchased isn’t what you thought, or you don’t like it for whatever reason, then please see our returns policy to find out your next steps.

How long will it be before I receive my order?

We aim to dispatch all our orders within 3 days. If your product is part of our regular stock, then we can dispatch it sooner. If it’s a bespoke design or a larger quantity needs making to order then it will be within 3 days.

How accurate are the colours?

We use a professional photographer when it comes to showing our products, so the colours you see are what will arrive with you.

Is there a matching bin for each tissue box design?

In most cases, yes. Please contact us if there’s a specific design that you like or would like more details about.

How far do you ship your products?

We offer an international shipping service, so no matter where you are in the world, we can get our products to you!

Can I subscribe for future updates and offers?

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